Privacy Policy

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

• Personal Data means any information that may be used to identify an individual, including but not limited to name, email address, phone number, and any other information that may be used to contact an individual.
• Service means the Drillby platform and any related services, features, content, applications, or tools provided by the Company.
• Company means Drillby, Inc.
• You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

1. Personal Data we collect

When you use Drillby, we collect only the information necessary to provide and improve the Service. This may include the following categories of personal data:

• Account information
  Such as your name, email address, and any information you provide when creating or managing an account.
• Usage information
  Information about how you use the Service, including the features you interact with and actions you take within the platform.
• Technical information
  Such as IP address, browser type, device information, operating system, and similar technical data collected automatically when you access the Service.

We do not collect sensitive personal data unless explicitly required and provided by you.

2. How We Use Your Information

We use the information we collect only to operate, maintain, and improve Drillby. Specifically, we may use your information to:

• Provide and maintain the Service
  Including creating and managing accounts, delivering core features, and ensuring the Service functions properly.
• Communicate with you
  To send important updates, service-related notices, and information about changes to the Service.
• Provide support
  To respond to questions, requests, or issues you may encounter while using Drillby.
• Improve the Service
  By analyzing usage patterns and feedback to better understand how the Service is used and where it can be improved.

We do not sell personal information to third parties or use personal data for third-party advertising.

3. Payments and Identity Verification

Drillby does not store or process payment card information or government-issued identification documents (such as passports or national ID cards).

Payments and any required identity verification (including know-your-customer or “KYC” checks) are handled securely by our payment service provider, Stripe, in accordance with applicable laws and regulations.

Payment details and identification documents are submitted directly to Stripe and are not accessible to or stored by Drillby.

We may receive limited payment or verification-related information (such as payment status or confirmation that verification was completed) solely for accounting, compliance, customer support, and service-related purposes.

4. Data Security

The security of your personal data is important to us. We take reasonable and appropriate measures to protect your information from unauthorized access, loss, misuse, or disclosure.

These measures include administrative, technical, and organizational safeguards designed to protect personal data. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Data Rights

Depending on your location, you may have certain rights regarding your personal data. These rights may include the ability to:

• Access your personal data
  Request a copy of the personal data we hold about you.
• Correct inaccurate or incomplete data
  Ask us to update or correct information that is inaccurate or incomplete.
• Request deletion of your data
  Ask us to delete your personal data, subject to certain legal or contractual obligations.
• Object to or restrict processing
  Object to, or request restrictions on, how we process your personal data in certain circumstances.
• Request data portability
  Request that we provide your personal data in a structured, commonly used format or transfer it to another service where technically feasible.

To exercise any of these rights, please contact us using the details provided in the Contact Us section. We may need to verify your identity before responding to your request.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the Service. When we do, we will update the “Last updated” date at the top of this page.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions about these Privacy Policy, you can contact us by chat support here or by email to legal@drillby.com.

By using Drillby, you agree to the collection and use of information in accordance with this Privacy Policy.