This Terms of Service includes important information about the use of our service and we encourage you to read it carefully.
Drillby is a tutor-first learning platform designed to help educators and learners work together with clarity and trust. We provide the tools needed to manage classes, communicate, and run online tutoring without unnecessary complexity or platform pressure.
These Terms of Service describe the terms and conditions that apply to your access to and use of the Drillby platform, including your rights and responsibilities, as well as the rights and obligations of Drillby.
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of these Terms of Service:
These are the Terms of Service governing the use of this Service and the agreement that operates between You and the Company. These Terms of Service set out the rights and obligations of all users regarding the use of the Service.
Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms of Service. These Terms of Service apply to all visitors, users and others who access or use the Service.
By accessing or using the Service You agree to be bound by these Terms of Service. If You disagree with any part of these Terms of Service then You may not access the Service.
Tutors must be at least 18 years old to create an account and provide services on Drillby.
Students under the age of 18 may use the Service only with the consent and involvement of a parent or legal guardian, who is responsible for the student’s use of the Service and acceptance of these Terms.
Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your personal information when You use the Application or the Website and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service.
Our Service may contain links to third-party web sites or services that are not owned or controlled by the Company.
The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services.
We strongly advise You to read the terms of service and privacy policies of any third-party web sites or services that You visit.
Users may create, upload, transmit, or otherwise make available content through the Service, including messages, lesson materials, audio, video, transcripts, replays, summaries, notes, and other communications (“User Content”).
You retain ownership of Your User Content. By using the Service, You grant the Company a non-exclusive, worldwide, royalty-free license to host, store, reproduce, and display User Content solely to operate the Service. For a class, that means providing the replay, transcript, summary, notes, and continuity from one class to the next to the tutor and the student in that class.
The Company does not use User Content to train general models.
Summaries and notes can be incomplete. Teaching stays with the tutor.
The Company does not control and is not responsible for User Content and makes no guarantees regarding its accuracy, legality, or quality.
Tutors who use the Service do so as independent individuals or entities. Nothing in these Terms creates an employment, partnership, or agency relationship between tutors and the Company.
Tutors may invite students to join the Service for the purpose of scheduling classes, communicating, and participating in learning activities.
Students who join the Service create an account with Drillby and access the platform under these Terms of Service. Drillby provides the infrastructure, tools, and environment that enable interactions between tutors and students.
The agreement for a class, including price, schedule, and attendance, is between the tutor and the student. The Company is not a party to that agreement and does not guarantee a tutor’s quality or a student’s results.
The Service does not create an exclusive relationship between tutors and students. Students may engage with multiple tutors on the platform, and tutors may teach multiple students. Neither tutors nor students acquire ownership, exclusivity, or control over the other by using the Service.
If a tutor discontinues use of the Service or closes their account, they may not require the removal, deletion, or restriction of student accounts from the platform. Student accounts remain active subject to these Terms, and students may continue to access the Service and engage with other tutors.
Drillby does not claim ownership over users or their relationships. The Company’s role is limited to providing and maintaining the platform through which these interactions occur, in accordance with these Terms and applicable law.
Tutors set their own class prices. A tutor and a student may arrange payment through the Service or outside it.
Certain features of the Service may require payment, including Early Access, a later subscription, or charges for a payment made through the Service.
Payments made through the Service are processed by the Payment Provider. By using those paid features, You agree to the Payment Provider’s terms. The Company does not store or process payment card details directly.
Tutors set their own class prices. When a payment between a tutor and a student is made through the Service, a payment processing fee may apply to cover card processing, payouts, and related costs. That fee depends on payment method, currency, or location. It is separate from Early Access and from any subscription, and it is not a commission based on tutor earnings or usage volume.
A subscription, when offered, pays for access to the Service’s infrastructure. It is billed in advance for the selected billing period. It is a flat fee. It is not a percentage of class price or tutor earnings.
Subscriptions may be canceled at any time and remain active until the end of the current billing period unless otherwise specified.
The subscription price will be announced when the subscription is released. A later price change does not affect an existing subscription unless the Company communicates otherwise.
After Early Access, a paid plan may add more storage and group classes.
Early Access is a one-time payment of 29 USD for access to the Service before general availability. That offer stays open into next year.
Early Access purchases are fully refundable before Early Access begins.
Once Early Access has been granted, refunds may be available within fourteen (14) days if the Service has not been used extensively. If You believe Drillby is not a good fit during Early Access, You may contact the Company and the request will be reviewed in good faith.
When a subscription is released, Early Access tutors will receive a discounted subscription price. The discount will be communicated when the subscription is released.
We may suspend or terminate your access to the Service if you violate these Terms of Service or if we reasonably believe your use of the Service may cause harm to the Service, other users, or third parties.
Where appropriate, we may provide notice or an opportunity to address the issue before taking action. However, we reserve the right to suspend or terminate access immediately in cases involving serious violations, security concerns, or legal requirements.
Upon termination, your right to access and use the Service will cease immediately.
This section limits the Company’s liability for the Service. It does not limit a claim between a tutor and a student about their own class agreement.
To the maximum extent permitted by applicable law, the total liability of the Company and its suppliers under these Terms is limited to the amount You actually paid through the Service, or 100 USD if You have not paid anything through the Service.
To the maximum extent permitted by applicable law, the Company and its suppliers are not liable for special, incidental, indirect, or consequential damages, including lost profits, lost data, business interruption, personal injury, or loss of privacy, arising out of the use of or inability to use the Service, even if the Company has been advised of the possibility of such damages.
Some states do not allow certain limitations of liability. In those states, each party’s liability is limited to the greatest extent permitted by law.
The Service is provided to You "AS IS" and "AS AVAILABLE" and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.
Without limiting the foregoing, neither the Company nor any of the company's provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.
Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.
The laws of the Country, excluding its conflicts of law rules, shall govern these Terms and Your use of the Service. Your use of the Application may also be subject to other local, state, national, or international laws.
If you have any questions, concerns, or disputes regarding the Service, you agree to first attempt to resolve the matter informally by contacting the Company.
We encourage open communication and will make reasonable efforts to address concerns promptly and fairly before any formal action is taken.
If informal resolution is unsuccessful, disputes will be subject to the governing law specified in these Terms.
If You are a European Union consumer, you will benefit from any mandatory provisions of the law of the country in which you are resident in.
You represent and warrant that (i) You are not located in a country that is subject to the United States government embargo, or that has been designated by the United States government as a "terrorist supporting" country, and (ii) You are not listed on any United States government list of prohibited or restricted parties.
If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.
Except as provided herein, the failure to exercise a right or to require performance of an obligation under these Terms shall not effect a party's ability to exercise such right or require such performance at any time thereafter nor shall the waiver of a breach constitute a waiver of any subsequent breach.
These Terms of Service may have been translated if We have made them available to You on our Service. You agree that the original English text shall prevail in the case of a dispute.
We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined by the Company in good faith.
By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.
If you have any questions about these Terms of Service, you can contact us by chat support here.
By using Drillby, you agree to the terms of service.